COMMUNICATION STYLES

Card 1 of 4 â€ĸ Self-Awareness
How am I wired? How do I show up?

CONNECTION
"People & Ideas"
🔋 What Energizes MeRelationships, storytelling, belonging, collaboration, meaning
đŸĒĢ What Drains MeCold communication, exclusion, constraint
🌡ī¸ Under Stress I...
Overwhelm â€ĸ People-please â€ĸ Withdraw
💡 Coaching tip: Narrow your focus 10% more. Boundaries are your friend.
IMPACT
"Ideas & Action"
🔋 What Energizes MeResults, freedom, autonomy, bold goals, forward momentum
đŸĒĢ What Drains MeResistance, slow decisions, naysayers, inefficiency
🌡ī¸ Under Stress I...
Impulsive â€ĸ Forceful â€ĸ Impatient
💡 Coaching tip: Slow down 10%. Let others catch up.
CLARITY
"Data & People"
🔋 What Energizes MeResearch, ideas, problem-solving, future vision
đŸĒĢ What Drains MeRudeness, rushing, stifled creativity, repetition
🌡ī¸ Under Stress I...
Resist â€ĸ Worry â€ĸ Analyze in circles
💡 Coaching tip: Speak up 10% more — your insight is the missing piece.
STRUCTURE
"Data & Results"
🔋 What Energizes MeClear expectations, processes, efficiency, consistency
đŸĒĢ What Drains MeChaos, emotionality, poor follow-through
🌡ī¸ Under Stress I...
Obsess â€ĸ Control â€ĸ Become critical
💡 Coaching tip: Lighten up 10%. Perfection is the enemy of connection.
Personality is your default gear. Character is choosing which gear to use.
Good Human Great Leader Workshop by Jody Fletcher

READ THE ROOM

Card 2 of 4 â€ĸ Understanding Others
What style am I seeing? What do they need?

CONNECTION
🔍 What you notice:
  • They lead with "how are you?" before getting to the point
  • They tell stories and use personal examples
✅ WHAT THEY NEED: Warmth first. Include them. Acknowledge feelings before solutions.
IMPACT
🔍 What you notice:
  • They cut to the bottom line fast
  • They ask "what's the outcome?" and "what's next?"
✅ WHAT THEY NEED: Lead with the point. Be direct and decisive. Match their energy.
CLARITY
🔍 What you notice:
  • They ask thoughtful, researched questions
  • They want to understand the "why" fully before moving
✅ WHAT THEY NEED: Give them time to think. Ask for their perspective. Don't rush them.
STRUCTURE
🔍 What you notice:
  • They want an agenda before the meeting
  • They track follow-through and commitments closely
✅ WHAT THEY NEED: Be prepared and follow through. Respect their time. Clear expectations.
Understanding = Appreciation = Communication = Teamwork
Good Human Great Leader Workshop by Jody Fletcher

SHIFT GEARS

Card 3 of 4 â€ĸ Dynamic Communication
Pause → Assess → Choose Gear → Engage

SHIFT TO CONNECTION
  • Open with a genuine personal check-in
  • Use "we" language — make it collaborative
  • Acknowledge feelings before jumping to solutions
SHIFT TO IMPACT
  • Lead with the headline — outcome first
  • Be direct. Remove filler language and hedging
  • Give them ownership of something to drive
SHIFT TO CLARITY
  • Slow down and give them space to think
  • Provide context and rationale, not just the bottom line
  • Don't mistake their silence for agreement
SHIFT TO STRUCTURE
  • Come prepared with facts and follow-through
  • Use clear timelines and action items
  • Don't cancel or change plans without a heads-up
CURIOSITY VS. QUESTIONING
✅ CURIOUS (OPENS UP)
"What's the end goal of attending these conferences?"
⚠ī¸ QUESTIONING (SHUTS DOWN)
"Why are we going to all these conferences?"
The word "why" can signal judgment. Watch your tone.
Good communicators don't change who they are — they change how they show up.
Good Human Great Leader Workshop by Jody Fletcher

COMMUNICATING OR TRANSMITTING?

Card 4 of 4 â€ĸ Self-Check

🚩 RED FLAGS (Breaking down)
  • Assuming you know what they mean before they finish
  • Communicating how *you* prefer — not how they need
  • Treating your definition as the only definition
  • Using "why" as your default question
  • Impatient with someone's pace or style
✅ GREEN FLAGS (Holding)
  • Starting with curiosity — free of assumptions
  • Asking how they prefer to receive information
  • Defining your terms to ensure shared meaning
  • Letting them finish — sitting in the silence
  • Meeting people where they are, not where you want them to be
WHEN YOU FEEL A DISCONNECT, ASK:
"What does [this topic] mean to you?"
"What does this person actually need from me right now?"
Communication begins with the person in the mirror.
Good Human Great Leader Workshop by Jody Fletcher

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